{"id":202,"date":"2025-12-08T14:05:36","date_gmt":"2025-12-08T12:05:36","guid":{"rendered":"https:\/\/lavenderblush-rhinoceros-618210.hostingersite.com\/?page_id=202"},"modified":"2025-12-30T14:13:48","modified_gmt":"2025-12-30T12:13:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/helenasas.shop\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><div class=\"politica-privacidad\" style=\"max-width: 1200px; margin: 0 auto; padding: 40px 20px; font-family: 'Instrument Sans', Arial, sans-serif; color: #1a1a1a; line-height: 1.8;\">\n<p><!-- INFORMACI\u00d3N LEGAL --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h1 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 42px; color: #1a1a1a; margin-bottom: 20px; text-align: center;\">Privacy Policy<\/h1>\n<div style=\"background: #f8f8f8; padding: 30px; border-radius: 8px; margin-top: 30px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 20px;\">Legal Information<\/h2>\n<p style=\"margin-bottom: 15px;\">In compliance with Article 10 of Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), we provide the following identifying information:<\/p>\n<ul style=\"list-style: none; padding: 0; margin: 20px 0;\">\n<li style=\"margin-bottom: 10px;\"><strong>Company name:<\/strong> Elena Sas (Sas Mandalina)<\/li>\n<li style=\"margin-bottom: 10px;\"><strong>NIF:<\/strong> 54954454W<\/li>\n<li style=\"margin-bottom: 10px;\"><strong>Registered office:<\/strong> Av. Cortes Valencianas 9, ground floor. L&#039;Eliana, 46183, Valencia.<\/li>\n<li style=\"margin-bottom: 10px;\"><strong>Contact email: <a href=\"mailto:helena@helenasas.es\">helena@helenasas.es<\/a><\/strong><\/li>\n<li style=\"margin-bottom: 10px;\"><strong>Phone:<\/strong> +34 630 91 69 23<\/li>\n<li style=\"margin-bottom: 10px;\"><strong>Activity:<\/strong> Online sale of cosmetic and facial care products<\/li>\n<\/ul>\n<\/div>\n<\/section>\n<p><!-- RESPONSABLE DEL TRATAMIENTO --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">1. Data Controller<\/h2>\n<p style=\"margin-bottom: 15px;\"><strong>Elena Sas (Sas Mandalina)<\/strong>, henceforth <strong>\"&quot;THE PERSON IN CHARGE&quot;\"<\/strong>, is the Data Controller of the User&#039;s personal data and informs you that this data will be processed in accordance with the provisions of:<\/p>\n<ul style=\"margin: 20px 0; padding-left: 30px;\">\n<li style=\"margin-bottom: 10px;\"><strong>Regulation (EU) 2016\/679<\/strong> of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data<\/li>\n<li style=\"margin-bottom: 10px;\"><strong>Organic Law 3\/2018<\/strong>, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)<\/li>\n<\/ul>\n<\/section>\n<p><!-- DATOS PERSONALES --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">2. Personal Data We Collect and Purpose<\/h2>\n<p><!-- 2.1 DATOS DE COMPRA --><\/p>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 15px;\">2.1. Data Collected During Purchase<\/h3>\n<p style=\"margin-bottom: 15px;\"><strong>Legal basis:<\/strong> Contract execution<\/p>\n<p style=\"margin-bottom: 15px;\">When you place an order in our online store, we collect the following data:<\/p>\n<div style=\"background: #f8f8f8; padding: 20px; border-radius: 8px; margin: 20px 0;\">\n<p style=\"margin-bottom: 10px;\"><strong>Required information:<\/strong><\/p>\n<ul style=\"margin: 10px 0; padding-left: 30px;\">\n<li>Name and surname<\/li>\n<li>Email address<\/li>\n<li>Contact phone number<\/li>\n<li>Shipping address (street, number, postal code, city, province, country)<\/li>\n<li>Billing address (if different from shipping address)<\/li>\n<li>NIF\/DNI (for invoicing)<\/li>\n<\/ul>\n<\/div>\n<p style=\"margin-bottom: 10px;\"><strong>Purpose of treatment:<\/strong><\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Order management and processing<\/li>\n<li>Invoice issuance<\/li>\n<li>Product shipment management<\/li>\n<li>Communications related to your order (confirmation, shipment, issues)<\/li>\n<li>Handling claims, returns or warranties<\/li>\n<li>Compliance with legal obligations (retaining invoices for 6 years)<\/li>\n<\/ul>\n<p style=\"margin-bottom: 10px;\"><strong>Storage period:<\/strong><\/p>\n<ul style=\"margin: 10px 0; padding-left: 30px;\">\n<li>Customer data with completed order: <strong>6 years<\/strong> since the last purchase (legal tax obligation)<\/li>\n<li>Data on abandoned shopping carts without completing a purchase: <strong>30 days<\/strong><\/li>\n<\/ul>\n<\/div>\n<p><!-- 2.2 DATOS DE PAGO --><\/p>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 15px;\">2.2. Payment Details<\/h3>\n<p style=\"margin-bottom: 15px;\"><strong>Legal basis:<\/strong> Contract execution<\/p>\n<div style=\"background: #fff4e6; padding: 20px; border-left: 4px solid #b48b20; margin: 20px 0;\">\n<p style=\"margin: 0;\"><strong>Important:<\/strong> We do NOT store your credit\/debit card data on our servers.<\/p>\n<\/div>\n<p style=\"margin-bottom: 15px;\">Payment details are processed directly by:<\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li><strong>Redsys<\/strong> (secure payment gateway), whose privacy policy can be found at: <a href=\"https:\/\/www.redsys.es\/politica-privacidad\" target=\"_blank\" style=\"color: #b48b20; text-decoration: underline;\" rel=\"noopener\">https:\/\/www.redsys.es\/politica-privacidad<\/a><\/li>\n<\/ul>\n<p style=\"margin-bottom: 15px;\">We only receive confirmation of whether the payment has been approved or rejected, but we never have access to your complete card details.<\/p>\n<\/div>\n<p><!-- 2.3 CUENTA DE USUARIO --><\/p>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 15px;\">2.3. User Account Details<\/h3>\n<p style=\"margin-bottom: 15px;\"><strong>Legal basis:<\/strong> Contract execution + Consent<\/p>\n<p style=\"margin-bottom: 15px;\">If you create an account on our website, in addition to purchase details, we store:<\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Order history<\/li>\n<li>Saved addresses<\/li>\n<li>Communication preferences<\/li>\n<\/ul>\n<p style=\"margin-bottom: 10px;\"><strong>Purpose:<\/strong><\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Facilitate future purchases<\/li>\n<li>Managing your customer area<\/li>\n<li>Personalized product recommendations<\/li>\n<\/ul>\n<p style=\"margin-bottom: 10px;\"><strong>Storage period:<\/strong><\/p>\n<ul style=\"margin: 10px 0; padding-left: 30px;\">\n<li>As long as your account remains active<\/li>\n<li>If it carries <strong>3 years without activity<\/strong>, We will delete your account after notifying you by email.<\/li>\n<\/ul>\n<\/div>\n<p><!-- 2.4 NEWSLETTER --><\/p>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 15px;\">2.4. Newsletter and Commercial Communications<\/h3>\n<p style=\"margin-bottom: 15px;\"><strong>Legal basis:<\/strong> Consent<\/p>\n<p style=\"margin-bottom: 15px;\">If you subscribe to our newsletter using the specific form or by checking the box during checkout, we collect:<\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Email address<\/li>\n<li>Name (optional)<\/li>\n<\/ul>\n<p style=\"margin-bottom: 10px;\"><strong>Purpose:<\/strong><\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Sending commercial communications about our products, offers and news<\/li>\n<li>Facial care tips and valuable content<\/li>\n<\/ul>\n<p style=\"margin-bottom: 15px;\"><strong>Tool used:<\/strong> <strong>Brevo<\/strong> (email marketing provider), whose privacy policy can be found at: <a href=\"https:\/\/www.brevo.com\/legal\/privacypolicy\/\" target=\"_blank\" style=\"color: #b48b20; text-decoration: underline;\" rel=\"noopener\">https:\/\/www.brevo.com\/legal\/privacypolicy\/<\/a><\/p>\n<p style=\"margin-bottom: 10px;\"><strong>Storage period:<\/strong><\/p>\n<ul style=\"margin: 10px 0; padding-left: 30px;\">\n<li>Until you request to unsubscribe from the newsletter<\/li>\n<li>You can unsubscribe at any time using the link that appears in all our emails.<\/li>\n<\/ul>\n<\/div>\n<p><!-- 2.5 FORMULARIO CONTACTO --><\/p>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 15px;\">2.5. Contact Form<\/h3>\n<p style=\"margin-bottom: 15px;\"><strong>Legal basis:<\/strong> Consent<\/p>\n<p style=\"margin-bottom: 15px;\">When you use our contact form, we collect:<\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Name<\/li>\n<li>E-mail<\/li>\n<li>Telephone (optional)<\/li>\n<li>Message\/inquiry<\/li>\n<\/ul>\n<p style=\"margin-bottom: 10px;\"><strong>Purpose:<\/strong><\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Answer your inquiry<\/li>\n<li>Customer service<\/li>\n<\/ul>\n<p style=\"margin-bottom: 10px;\"><strong>Storage period:<\/strong> <strong>1 year<\/strong> from the moment we respond to your inquiry<\/p>\n<\/div>\n<p><!-- 2.6 OPINIONES --><\/p>\n<div style=\"margin-bottom: 40px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 15px;\">2.6. Opinions and Reviews<\/h3>\n<p style=\"margin-bottom: 15px;\"><strong>Legal basis:<\/strong> Consent<\/p>\n<p style=\"margin-bottom: 15px;\">If you leave a review about a product or service:<\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Name or alias (whichever you choose to display)<\/li>\n<li>Comment\/Review<\/li>\n<li>Assessment<\/li>\n<\/ul>\n<p style=\"margin-bottom: 15px;\"><strong>Reviews can be published in:<\/strong><\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Our website<\/li>\n<li>Google Reviews<\/li>\n<\/ul>\n<p style=\"margin-bottom: 10px;\"><strong>Storage period:<\/strong> As long as the product remains on sale and you do not request its removal<\/p>\n<\/div>\n<\/section>\n<p><!-- CESI\u00d3N DE DATOS --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">3. Transfer of Data to Third Parties<\/h2>\n<div style=\"background: #fff4e6; padding: 20px; border-left: 4px solid #b48b20; margin: 20px 0;\">\n<p style=\"margin: 0;\"><strong>THE PERSON IN CHARGE<\/strong> We do NOT sell or transfer your personal data to third parties for commercial purposes.<\/p>\n<\/div>\n<p style=\"margin-bottom: 15px;\">However, in order to provide the online sales service, <strong>It is necessary to share your data<\/strong> with the following service providers (data processors):<\/p>\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin: 30px 0 15px;\">3.1. Suppliers Necessary for the Execution of the Service<\/h3>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; margin: 20px 0; font-size: 14px;\">\n<thead>\n<tr style=\"background: #b48b20; color: white;\">\n<th style=\"padding: 12px; text-align: left; border: 1px solid #ddd;\">Supplier<\/th>\n<th style=\"padding: 12px; text-align: left; border: 1px solid #ddd;\">Shared data<\/th>\n<th style=\"padding: 12px; text-align: left; border: 1px solid #ddd;\">Purpose<\/th>\n<th style=\"padding: 12px; text-align: left; border: 1px solid #ddd;\">Data location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background: #f8f8f8;\">\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><strong>Redsys<\/strong><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Billing information<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Payment processing<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Spain\/EU<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><strong>GLS \/ UPS<\/strong><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Name, phone number, shipping address<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Shipping management<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Spain\/EU<\/td>\n<\/tr>\n<tr style=\"background: #f8f8f8;\">\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><strong>Hostinger<\/strong><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">All data from the website<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Hosting and storage<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">EU<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><strong>Brevo<\/strong><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Email, name (if subscribed)<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Email marketing<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">EU\/USA with standard clauses<\/td>\n<\/tr>\n<tr style=\"background: #f8f8f8;\">\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><strong>WooCommerce (Automattic)<\/strong><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Order and customer data<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">ecommerce platform<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">USA with clauses like<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin: 30px 0 15px;\">3.2. Analytics and Advertising Tools<\/h3>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; margin: 20px 0; font-size: 14px;\">\n<thead>\n<tr style=\"background: #b48b20; color: white;\">\n<th style=\"padding: 12px; text-align: left; border: 1px solid #ddd;\">Tool<\/th>\n<th style=\"padding: 12px; text-align: left; border: 1px solid #ddd;\">Data processed<\/th>\n<th style=\"padding: 12px; text-align: left; border: 1px solid #ddd;\">Purpose<\/th>\n<th style=\"padding: 12px; text-align: left; border: 1px solid #ddd;\">International transfer<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background: #f8f8f8;\">\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><strong>Google Analytics 4<\/strong><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Anonymized IP, web behavior, demographics<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Statistical analysis of web usage<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">USA (Google LLC) - Standard Contractual Clauses<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><strong>Meta Pixel (Facebook)<\/strong><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">IP, web behavior, interactions<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Personalized advertising and remarketing<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">USA (Meta Platforms) - Standard Contractual Clauses<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"margin-bottom: 15px;\"><strong>You can object to the use of these tools<\/strong> by configuring cookies on our website or by installing browser extensions such as &quot;Google Analytics Opt-out&quot;.<\/p>\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin: 30px 0 15px;\">3.3. Other Legally Mandatory Transfers<\/h3>\n<p style=\"margin-bottom: 15px;\">Your data may be shared with:<\/p>\n<ul style=\"margin: 10px 0; padding-left: 30px;\">\n<li>Tax and fiscal authorities (AEAT) - Legal obligation to keep invoices<\/li>\n<li>State Security Forces and Corps when there is an ongoing investigation<\/li>\n<li>Courts and Tribunals when there is a court order<\/li>\n<\/ul>\n<\/section>\n<p><!-- TRANSFERENCIAS INTERNACIONALES --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">4. International Data Transfers<\/h2>\n<p style=\"margin-bottom: 15px;\">Some of the providers mentioned (Google Analytics, Meta Pixel, Brevo) have servers located in <strong>USA<\/strong>.<\/p>\n<p style=\"margin-bottom: 15px;\">These transfers are made under:<\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li><strong>Standard Contractual Clauses<\/strong> approved by the European Commission<\/li>\n<li>Compliance with <strong>Adequate Protection<\/strong> according to post-Schrems II regulations<\/li>\n<\/ul>\n<p style=\"margin-bottom: 15px;\">You can consult the specific guarantees at:<\/p>\n<ul style=\"margin: 10px 0; padding-left: 30px;\">\n<li>Google: <a href=\"https:\/\/policies.google.com\/privacy\/frameworks\" target=\"_blank\" style=\"color: #b48b20; text-decoration: underline;\" rel=\"noopener\">https:\/\/policies.google.com\/privacy\/frameworks<\/a><\/li>\n<li>Goal: <a href=\"https:\/\/www.facebook.com\/privacy\/policy\" target=\"_blank\" style=\"color: #b48b20; text-decoration: underline;\" rel=\"noopener\">https:\/\/www.facebook.com\/privacy\/policy<\/a><\/li>\n<li>Brief: <a href=\"https:\/\/www.brevo.com\/legal\/privacypolicy\/\" target=\"_blank\" style=\"color: #b48b20; text-decoration: underline;\" rel=\"noopener\">https:\/\/www.brevo.com\/legal\/privacypolicy\/<\/a><\/li>\n<\/ul>\n<\/section>\n<p><!-- DERECHOS DEL USUARIO --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">5. User Rights<\/h2>\n<p style=\"margin-bottom: 15px;\">As the owner of your personal data, you have the following rights:<\/p>\n<div style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 20px; margin: 30px 0;\">\n<div style=\"background: #f8f8f8; padding: 20px; border-radius: 8px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 20px; color: #b48b20; margin-bottom: 10px;\">\u2713 Right of Access<\/h3>\n<p style=\"margin: 0;\">To know what personal data we have about you.<\/p>\n<\/div>\n<div style=\"background: #f8f8f8; padding: 20px; border-radius: 8px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 20px; color: #b48b20; margin-bottom: 10px;\">\u2713 Right of Rectification<\/h3>\n<p style=\"margin: 0;\">Correct inaccurate or incomplete data.<\/p>\n<\/div>\n<div style=\"background: #f8f8f8; padding: 20px; border-radius: 8px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 20px; color: #b48b20; margin-bottom: 10px;\">\u2713 Right to Erasure<\/h3>\n<p style=\"margin: 0;\">Request the deletion of your data (&quot;right to be forgotten&quot;).<\/p>\n<\/div>\n<div style=\"background: #f8f8f8; padding: 20px; border-radius: 8px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 20px; color: #b48b20; margin-bottom: 10px;\">\u2713 Right of Limitation<\/h3>\n<p style=\"margin: 0;\">Request that your data not be processed while a claim is being resolved.<\/p>\n<\/div>\n<div style=\"background: #f8f8f8; padding: 20px; border-radius: 8px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 20px; color: #b48b20; margin-bottom: 10px;\">\u2713 Right to Portability<\/h3>\n<p style=\"margin: 0;\">Receive your data in a structured format and transfer it to another controller.<\/p>\n<\/div>\n<div style=\"background: #f8f8f8; padding: 20px; border-radius: 8px;\">\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 20px; color: #b48b20; margin-bottom: 10px;\">\u2713 Right to Oppose<\/h3>\n<p style=\"margin: 0;\">To object to the processing of your data for direct marketing purposes.<\/p>\n<\/div>\n<\/div>\n<div style=\"background: #fff4e6; padding: 20px; border-left: 4px solid #b48b20; margin: 30px 0;\">\n<p style=\"margin: 0;\"><strong>Important exception:<\/strong> We will not be able to delete data from completed orders for 6 years due to legal tax obligations.<\/p>\n<\/div>\n<\/section>\n<p><!-- C\u00d3MO EJERCER DERECHOS --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">6. How to Exercise Your Rights<\/h2>\n<p style=\"margin-bottom: 15px;\">You can exercise your rights in the following ways:<\/p>\n<div style=\"background: #f8f8f8; padding: 30px; border-radius: 8px; margin: 20px 0;\">\n<ul style=\"list-style: none; padding: 0; margin: 0;\">\n<li style=\"margin-bottom: 15px;\"><strong>By email:<\/strong> <strong><a href=\"mailto:helena@helenasas.es\">helena@helenasas.es<\/a><\/strong><\/li>\n<li style=\"margin-bottom: 15px;\"><strong>By mail:<\/strong> Av. Cortes Valencianas 9, ground floor. L&#039;Eliana, 46183, Valencia.<\/li>\n<li style=\"margin-bottom: 15px;\"><strong>From your account:<\/strong> By accessing &quot;My Account&quot; &gt; &quot;Personal Data&quot;\"<\/li>\n<\/ul>\n<\/div>\n<p style=\"margin-bottom: 10px;\"><strong>Required documentation:<\/strong><\/p>\n<ul style=\"margin: 10px 0 20px 30px;\">\n<li>Copy of DNI\/NIE or identification document<\/li>\n<li>Clearly specify which right you wish to exercise.<\/li>\n<\/ul>\n<p style=\"margin-bottom: 15px;\"><strong>Response time:<\/strong> Maximum <strong>1 month<\/strong> from the receipt of your application.<\/p>\n<\/section>\n<p><!-- RECLAMACI\u00d3N --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">7. Complaint to the Supervisory Authority<\/h2>\n<p style=\"margin-bottom: 15px;\">If you believe that the processing of your personal data does not comply with current regulations, you have the right to file a complaint with:<\/p>\n<div style=\"background: #f8f8f8; padding: 30px; border-radius: 8px; margin: 20px 0;\">\n<p style=\"margin: 0 0 10px 0;\"><strong>Spanish Data Protection Agency (AEPD)<\/strong><\/p>\n<ul style=\"list-style: none; padding: 0; margin: 0;\">\n<li style=\"margin-bottom: 8px;\">C\/ Jorge Juan, 6<\/li>\n<li style=\"margin-bottom: 8px;\">28001 Madrid<\/li>\n<li style=\"margin-bottom: 8px;\">Web: <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" style=\"color: #b48b20; text-decoration: underline;\" rel=\"noopener\">https:\/\/www.aepd.es<\/a><\/li>\n<li>Tel: 901 100 099 \/ 91 266 35 17<\/li>\n<\/ul>\n<\/div>\n<\/section>\n<p><!-- SEGURIDAD --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">8. Data Security<\/h2>\n<p style=\"margin-bottom: 15px;\"><strong>THE PERSON IN CHARGE<\/strong> guarantees that it has implemented appropriate technical and organizational measures to protect your personal data:<\/p>\n<div style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 30px; margin: 30px 0;\">\n<div>\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 15px;\">Technical Measurements<\/h3>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 10px;\">SSL certificate (encrypted HTTPS connection)<\/li>\n<li style=\"margin-bottom: 10px;\">Hosting on secure servers with DDoS protection<\/li>\n<li style=\"margin-bottom: 10px;\">Periodic encrypted backups<\/li>\n<li style=\"margin-bottom: 10px;\">Regular security updates for WordPress and plugins<\/li>\n<li style=\"margin-bottom: 10px;\">Restricted access to databases using strong passwords<\/li>\n<\/ul>\n<\/div>\n<div>\n<h3 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 24px; color: #b48b20; margin-bottom: 15px;\">Organizational Measures<\/h3>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 10px;\">Secure Password Policy<\/li>\n<li style=\"margin-bottom: 10px;\">Access to data is limited to authorized personnel.<\/li>\n<li style=\"margin-bottom: 10px;\">Data protection training for staff with access<\/li>\n<li style=\"margin-bottom: 10px;\">Confidentiality agreements with suppliers<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<p><!-- MENORES --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">9. Minors<\/h2>\n<p style=\"margin-bottom: 15px;\">Our products are aimed at <strong>over 18 years old<\/strong>.<\/p>\n<p style=\"margin-bottom: 15px;\">If we detect that a minor has registered without parental consent, we will immediately delete their data.<\/p>\n<\/section>\n<p><!-- ACTUALIZACI\u00d3N --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">10. Privacy Policy Update<\/h2>\n<p style=\"margin-bottom: 15px;\">This policy may be modified to adapt to regulatory changes or changes in our services.<\/p>\n<p style=\"margin-bottom: 15px;\"><strong>Last update:<\/strong> December 2025<\/p>\n<p style=\"margin-bottom: 15px;\">Any substantial changes will be notified at least <strong>15 days in advance<\/strong> through:<\/p>\n<ul style=\"margin: 10px 0; padding-left: 30px;\">\n<li>Notice on the website<\/li>\n<li>Email to registered customers<\/li>\n<\/ul>\n<\/section>\n<p><!-- COOKIES --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">11. Cookies<\/h2>\n<p style=\"margin-bottom: 15px;\">The use of cookies on this website is regulated in our <a href=\"\/en\/politica-de-cookies\/\" style=\"color: #b48b20; text-decoration: underline;\">Cookie policy<\/a>.<\/p>\n<\/section>\n<p><!-- CONTACTO --><\/p>\n<section style=\"margin-bottom: 60px;\">\n<h2 style=\"font-family: 'ZCOOL XiaoWei', serif; font-size: 32px; color: #1a1a1a; margin-bottom: 20px; border-bottom: 2px solid #b48b20; padding-bottom: 10px;\">12. Contact<\/h2>\n<p style=\"margin-bottom: 15px;\">For any questions regarding this Privacy Policy:<\/p>\n<div style=\"background: #f8f8f8; padding: 30px; border-radius: 8px; margin: 20px 0;\">\n<ul style=\"list-style: none; padding: 0; margin: 0;\">\n<li style=\"margin-bottom: 15px;\"><strong>E-mail:<\/strong> <strong><a href=\"mailto:helena@helenasas.es\">helena@helenasas.es<\/a><\/strong><\/li>\n<li style=\"margin-bottom: 15px;\"><strong>Phone:<\/strong> +34 630 91 69 23<\/li>\n<li><strong>Address:\u00a0<\/strong>Av. Cortes Valencianas 9, ground floor. L&#039;Eliana, 46183, Valencia.<\/li>\n<\/ul>\n<\/div>\n<\/section>\n<p><!-- ACEPTACI\u00d3N --><\/p>\n<div style=\"background: #b48b20; color: white; padding: 30px; border-radius: 8px; text-align: center; margin: 40px 0;\">\n<p style=\"margin: 0; font-size: 18px;\"><strong>By using our website and making a purchase, you agree to this Privacy Policy.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-202","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/helenasas.shop\/en\/wp-json\/wp\/v2\/pages\/202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helenasas.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helenasas.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helenasas.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helenasas.shop\/en\/wp-json\/wp\/v2\/comments?post=202"}],"version-history":[{"count":6,"href":"https:\/\/helenasas.shop\/en\/wp-json\/wp\/v2\/pages\/202\/revisions"}],"predecessor-version":[{"id":273,"href":"https:\/\/helenasas.shop\/en\/wp-json\/wp\/v2\/pages\/202\/revisions\/273"}],"wp:attachment":[{"href":"https:\/\/helenasas.shop\/en\/wp-json\/wp\/v2\/media?parent=202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}